There's Nothing You Can Do... When it comes to NYU

First don't get me wrong, I LOVE NYU, New York, and all that Jazz...
BUT within the past two months, I have called NYU Bursar at least 14 different times. I am not exaggerating.
After negotiating through the droll phone tree tinged with a Brooklyn accent, you are directed eventually to a living, breathing person. Of course, the chance that someone will pick up the phone is pretty slim... but it happens.
Then there are the innumerable transfers... "...you need to speak to financial aid about that..." or "you need to speak to the registrar about that..." And of course, Registrar or Financial Aid will need to transfer you to someone else because, well, handling your payment is just so complicated.
And I'm not even asking for more money, I'm trying to pay the school for heaven's sake.
Little suggestion: try some restructuring where one individual is responsible for ALL the paperwork of a set of students. Then I won't have to budget in at least an hour to just speak to NYU Student Services!

For those of you Newbies to NYU Student Services, here's some tips:
1. Ask for the name of the representative you are talking to
2. Avoid 11:30AM - 1:00PM EST, NO ONE will answer your call. You will be put on hold for forever.
3. Take note, take notes, take notes
4. Have all information (student ID, Check number, account summary, loan MPNs, etc) All in front of you. Don't let the representative "go" and call back later because you need to dig through your Himalayas of paperwork. You will get someone different when you call back and will need to explain everything again
5. Ask "what do you recommend?" if hit in the face with seemingly unsolvable situation.
6. Ask to be transferred to your dean. Better, GO to your dean's office.
7. Be patient. They are trying to help you, even if NYU's making their job near impossible.